Frances Tippett

Frances Tippett, CEO of the Board for the Coalition for Personalised Care, is passionate that everyone, everywhere should be able to benefit from personalised care. She has led the Southwest Integrated Personalised Care collaborative since 2014 (in NHS England until 2024, and now hosted by the Learning and Development Centre), supporting people across the health, local authority, and voluntary and community sectors to implement strategies to deliver better health care and support. She has a particular interest in the adoption of the Comprehensive Model of Personalised care in Integrated Multi-Agency Neighbourhood Teams.

Frances has operational and commissioning experience gained through over 20 years of working in NHS community health, social care and VCSE organisations, including intermediate care and end of life care. She was, for 11 years, a carer for her late mother.

Frances lives in Cornwall with her husband and four children, and loves painting, gardening and caring for her family’s animals.

Linda Prosser

I have recently retired as an NHS executive; with a 45-year history of roles across the NHS, Local authority, private business, also a trustee and Chair of a voluntary sector organisation.

In 2020 I qualified as an Executive Coach. I am committed to collective problem solving and releasing the potential in others. 

My clinical background in Physiotherapy and 35 years of management experience at all levels and sectors enables me to bring wisdom to a situation, a keen analysis, an ability to make the complex easily understood for everyone. 

I enjoy working with the public as well as professionals, facilitating all contributions, listening to stories and reflecting back to create better understanding and different possibilities.

For me, Personalisation of someone’s care and support, hits so many chords. Clearly for the individual and those around them, to be in control, fully understanding your condition and situation and to be able to get what you need, not what others think you need is so empowering and fulfilling. It is also the best thing for the system in terms of outcomes and costs. Those that have studied system thinking understand that we need to find effective nudge points to reshape systems that become self-serving and lose sight of the goal. Personalisation is one such nudge point. I am very excited to be part of a team that is promoting and growing its deployment.

Dr Beth Clark PhD MRCOT SRPO

Hello, I am Beth. I qualified as an Occupational Therapist in 2002, and worked for many years in the NHS, predominantly in stroke services. In 2019, I started working for WASP (the Wessex Academy for skills in Personalised Care).

We are a small project team, hosted by the University of Southampton. Our core business is to support health and social care teams to deliver care that is more personalised through service evaluation, training and quality improvement support. Personalised care requires a system-driven approach, so I am thrilled to join the board of Trustees for the C4PC, to support change and development. When I’m not working, I love spending time with my family, and visiting the beach near my home.

Dr Brian Fisher MBBCh MSc FRSA MBE

Brian retired from being a GP in South East London in July 23, after 47 years’ service. Brian has been interested in user involvement in the NHS for a long time. Brian was awarded an MBE for community development in 2007.

Brian has campaigned for the NHS and social care for many years. He is on the steering group of End Social Care Disgrace, a broad-based campaign to transform social care www.nacsils.co.uk He is a member of Doctors in Unite.

Brian is a Trustee of The Coalition for Personalised Care. His main activity there is campaigning for the adoption of policy recommendations that would create the conditions whereby community strengthening could thrive across the UK.

Brian is Honorary Researcher at both Kings and Guys Primary Care Dept in the Medical School and at Imperial Medical School in the Primary Care and Public Health Depts. He has published many peer- reviewed papers on community development and on people having online access to their GP records.

Brian champions patient record access and is now a director of a company called Evergreen Life

www.evergreen-life.co.uk It enables people in England to access their GP records, book GP appointments and order repeat prescriptions – and do a lot more, including keeping people as fit and healthy as possible.

Brian is founder and director of a small IT company called Optimise Health www.optbp.com. We automate the management and screening of high blood pressure, aiming to save time and improve care.

Dr Agatha Nortley-Meshe

Agatha is a GP, executive clinical and system leader, speaker and passionate advocate for personalised, equitable and integrated care. Her career spans frontline practice, commissioning, provider organisations and senior NHS system leadership, including as NHS England’s London Regional Medical Director for Primary Care and SRO for London’s Neighbourhood Health Programme.

Agatha believes healthcare should be designed not around organisations, but around people, their lives and their communities. Her work focuses on neighbourhood health, prevention, health inequalities and breaking down traditional boundaries across health and care.

Jono Broad

• President, Patient Safety Section, Royal Society of Medicine
• NHS England South West Regional Senior Manager – Primary, Community and Personalised Care
• Long-Term Conditions Lived Experience Expert
• Patient Leadership Expert

Hello, My name is Jono and I have 32 years of experience working as a patient leader with a long-term condition helping to improve patient engagement, Quality Improvement and Patient Safety.
In my working life I am a senior manager for NHS England working in Primary Community and Personalised Care, promoting and ensuring that care is delivered safely, in a quality way which leads to improvement for all.
I’ve had the privilege of working in and knowing the NHS from Bed to Board, I’ve seen both the best and worst, I believe we can and should work toward a safe, reliable and effective care system that supports both patient and staff in everything they do. I am committed to transforming the human experience of health & care for all.
Key to improvement in care is Empathetic care, working with the Stoneygate Centre for empathetic healthcare as a lived experience ambassador Jono wants to see empathy at the centre of both training for all staff and the continued delivery of care.
I am also a member of the Royal Society of Medicine and President of the Patient Safety Section that supports the training of medical staff and promotion of safer care delivery to all patients.
To learn more about me and the work I do please follow me on X @QIPatient or connect with me on LinkedIn @jonobroad