The London Personalised Care awards 2026 will recognise inspirational success stories across the London Region
The principle of Personalised Care is about empowering people to lead the lives they wish to live, asking the person what matters to them and giving them choice and control in their health and care.
The awards are a way to give back, recognise and thank those people who work within health and care, who focused on the ‘What Matters to You’ approach and have had influence on the life of an individual/s and the health and care system as a whole.
Event Location
The Personalised Care Awards for the London region will be hosted on the 3rd of December 2026 at the Governors Hall, Westminster Bridge Road, London SE1 7EH.
Submission of Nomination Entries
The submission deadline for this Award is the 15th of October 2026. Nominations will be open from the 3rd of September 2026. The link to the application form will appear here.
Award Categories
- Working Together Differently Award
- What Matters Award
- Shared Decision-Making Award
- Collaborative Working Award
- Seeing Me Award
- Choice and Control Award
- Giving Confidence Award
- Connecting People Award
- Living in a Digital Age Award
- Health Equity Award
- Using Our Money Well Award
- Green Award
Tips & advice
Here are some useful tips and advice:
- Tell a compelling story about the project, initiative, or journey – and especially the organisation’s role. Explain why candidate made decisions and how changes were implemented. Do not leave it to the judges to piece the story together
- Entry must clearly link to the national policy around the Comprehensive Model of Personalised Care to avoid disqualification and to the award section for example:
- How the team/individual started the project, initiative
- Why they did what they did and
- How the future looks with it
- Entry must have a clear timeline
- Entry should elaborate about –
- The staff who were active in the pathway but also
- The people who received the personalised care and difference made along with wider families, communities, carers
- Be specific about change. Entrants should be clear on the exact change or impact that has been achieved. Do not use vague phrases in the entry like ‘great benefits’ or ‘more diverse.’ Instead, spell out exactly what happened and why it is significant
- Evidence statements, use both figures and anecdotes to support claims, demonstrating the difference between where it started and where it ended up
- Add information about finance where relevant –
- Had the applicant made any savings for unit/team
- Was it better value for money (evidence of it)
- Be clear on the organisation’s part in the process. Explain what roles the Senior Leadership team (SLT) adopted or actions they took to contribute to entry/entrant’s success – if relevant, include how this evolved over time. Please ensure entry is written by someone who understands the role SLT played in the initiative’s achievements and how this contributed to the change or success being reported.
- Please explain how any challenges were managed – failure is an opportunity for learning and improving.
- Do remember confidentiality – Do not use patient’s name while sharing any story.
- Please do not cover every element within personalised care model.
- Please refrain from repeating a story to match two different elements of personalised care model.
Why not catch up on some of last year’s winners:
Across London, personalised care is changing lives — shaped not by systems, but by stories. Stories of people being truly seen, heard and supported as individuals. Stories of professionals, teams and communities who go beyond standard care to create support built around what matters most to each person. The London Personalised Awards 2025 honoured these moments of care. The quiet breakthroughs, the life-changing conversations, and the partnerships that place dignity, choice and compassion at the heart of everything they do. Each award reflected a unique journey. The films looks back on that evening — capturing the voices, experiences and emotions behind the awards. It is a celebration of personalised care in action, and of the people who make it possible every day across London. This was the London Personalised Awards 2025 — a night dedicated to recognising care that puts people first.